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    COVID-Safe New Practices at Hotels, Resorts & Lodging

    At this time, hotels, resorts, and other lodging establishments are operating at 50% maximum occupancy with extra safety measures in place. Please note these changes to hotel and lodging operations:

    • Visible signage will be utilized to communicate occupancy limits and health, hygiene, and safety procedures
    • Information on health, hygiene, and safety procedures will be provided to guests upon check-in with guest check-in packets and/or through digital reservation confirmations
    • Lodging establishments will adhere to the enhanced cleaning procedures outlined by the American Hotel & Lodging Association’s Stay Safe Enhanced Industry-Wide Hotel Cleaning Standards
    • Unnecessary items such as paper, pens, booklets, extra towels, decorative bedding, etc. will be removed from guest rooms
    • Comfort items and appliances such as coffee machines, irons, hair dryers, extra blankets, etc. may be provided upon request
    • Housekeeping shall only provide cleaning service during a guest’s stay upon request by the guest
    • Multiple guests per room are to be limited to “same households” only (individuals who live within the same place of residence)
    • Directions to stairwells must be prominently displayed for guests who wish to avoid elevator usage
    • If food service is provided onsite, room service is encouraged as a first option for guests who would like food service with food carts being left at guest’s door to minimize contact
    • Self-serve food bars and refreshments such as water, coffee, ice, etc. will be closed or removed. Hotel staff can provide these services upon request.
    • Valet service will be suspended
    • Use of communal hot tubs, saunas, and exercise rooms will be discontinued
    • Private hot tubs and saunas are required to be cleaned and disinfected after each client use

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    Staying Safe While Dining In

    Restaurants can offer indoor dine-in service at 50% maximum occupancy. Beginning June 15, breweries can operate at 50% maximum occupancy for indoor seating. Here are some of the COVID-Safe Practices and enhanced health and safety practices recommended by the Food and Drug Administration and the CDC that you can expect to be in place to keep customers safe while dining in New Mexico’s restaurants:

    • Tables will be placed six feet apart
    • Services that require customers to congregate in common areas or use common utensils/dispensers, including salad bars, buffets, and beverage and coffee station have been discontinued
    • Single-use items such as plates, cutlery, and napkins will be provided directly to customers and not left in common areas or on tables for self-service
    • Employees that handle items used or provided by customers (tableware, cutlery, glasses, credit cards, cash, pens, etc.) must properly wash their hands or change gloves before serving another customer
    • Reusable items such as menus and condiment containers left on tables will be cleaned and sanitized after each use. Items that cannot be cleaned and sanitized after each use will be replaced with single-use items.
    • Animals and pets, excluding service animals, will not be permitted inside the establishment, onto patios, into stores, or other such areas
    • In an effort to support contact tracing, restaurants will be required to retain a daily log of all customers and employees who enter their establishment

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    Responsible Outdoor Recreation

    Starting May 1, 2020, New Mexico State Parks began slowly reopening of state parks for day use only. While many parks are reopening, services, activities, and hours of operations are limited so please consult the current Conditions and Alerts page for each park.

    Please be aware of the following safety and health guidelines currently in place:

    • No more than 5 people per group
    • Maintain a 6-foot distance between people
    • No parking within ten feet of another vehicle
    • Visitors are strongly encouraged to carry their own sanitizing supplies and PPE
    • Comfort Stations and restrooms are closed to reduce close contact
    • Vault toilets at some State Parks will be available

    Check with the National Park Service website for more information on openings, amenity availability, and best practices.

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    Safe Retail Shopping

    Beginning June 1, all retailers may operate at 25% maximum occupancy in accordance with COVID-Safe Practices. Indoor malls may also operate at 25% maximum occupancy in accordance with COVID-Safe Practices. Here are some of the safety guidelines required from New Mexico’s retailers to keep customers safe.

    • A schedule of stringent daily cleaning and sanitizing will be maintained
    • High-touch items such as doors, fitting rooms, and credit card terminals will be cleaned and disinfected once every two hours (or more frequently)
    • Safety protocols that allow for contactless curbside pickup and home delivery whenever possible will be established
    • Signs will be utilized to communicate occupancy limits and remind customers of mandatory face coverings
    • Signs, stanchions, and/or floor decals will be utilized wherever possible to support 6-foot social distancing, including one-way aisle traffic, and separate entry/exit

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    Safe Travel Recommendations

    Outside of the modified 14-day self-quarantine requirement on certain travel to New Mexico (see above), there are currently no domestic travel restrictions to the state of New Mexico. However, visitors to New Mexico should continue to follow the protective measures outlined by the CDC:

    • Wash your hands often with soap and water for at least 20 seconds
    • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol
    • Avoid touching your eyes, nose, and mouth with unwashed hands
    • Put a distance of at least six feet between you and other people
    • Stay home if you are sick, except to get medical care
    • Stay up to date on the latest travel advisories from the CDCWHO, and the U.S. Department of State
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  • COVID Safe Practices for all New Mexicans

    Living in a COVID-positive world requires discipline from all of us. In order for the rate of spread of COVID-19 to decrease enough for businesses to safely reopen, it is imperative that New Mexicans stay home as much as possible.

    Stay Home

    • In general, stay at home: avoid unnecessary travel and always stay at home when you are sick (except for medical emergencies).
    • Wash your hands frequently.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Provide for all meetings to take place remotely whenever possible.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Clean and disinfect frequently touched objects and surfaces.

    Watch for symptoms of COVID-19:

    • Fever
    • Cough
    • Shortness of breath
    • Sore throat
    • Headache
    • Muscle pain
    • Chills
    • Repeated shaking with chills
    • Loss of taste or smell

    If You Must Go Out:

    • Individuals are required to wear a face covering or mask in public spaces except when eating, drinking or exercising, or unless otherwise advised by a health care provider.
    • Maintain a 6-foot distance from others.
    • Avoid gatherings.
    • Protect vulnerable populations by finding ways to connect without face-to-face contact.





    2020 - 2021